Refunds

Digital Products

No Refunds
All sales of digital products are final. As digital items are available for immediate download, we cannot offer refunds once a purchase is completed. Please review product descriptions and details carefully before making a purchase to ensure you are satisfied with your selection.

Exceptions to Refunds
In specific cases, we may issue a refund if:

• A duplicate purchase of the same product was made in error.

If this occurs, please contact us within 7 days of the purchase date (see Contact Details below).

Physical Products

Damaged or Defective Items
If your order arrives damaged or defective, please contact us with photos of the issue. Depending on the situation, we may offer:

• A replacement product, or
• A refund to your original payment method.

Subscription Cancellations

Refund Policy for Cancellations

• Monthly Subscriptions: We do not offer refunds if you cancel part-way through a billing cycle.
• Annual Subscriptions: You may request a pro-rated refund based on the remaining months of your membership, minus a small administrative fee. Refunds for annual subscriptions are at our discretion and not guaranteed.

To request a refund or inquire about your subscription, please contact us (see Contact Details below).

Exchanges

Digital Products

When Exchanges are Available
We are happy to offer exchanges in cases where:

• File Corruption: If a file is corrupted or unreadable.
• Incorrect Download: If the wrong item was provided due to an error on our end.

To request an exchange, please contact us within 7 days of purchase with a brief explanation of the issue, and we will resolve it promptly.

Physical Products

Exchanges and Returns
For international shipments, we do not accept exchanges or returns. However, we want to ensure you have the best experience possible. If you have concerns, please reach out, and we’ll do our best to assist you.

Shipping Issues

Lost or Damaged Packages

If your package is lost or arrives damaged during shipping, we will work to resolve the issue. This may include:

• Sending a replacement product, or
• Providing a refund to your original payment method.

Please contact us as soon as possible if you encounter any shipping issues.

How to Contact Us

If you have questions or need assistance with a refund or exchange, please reach out to us at:

• Email: hello@grifik.com
• Contact Form: Available on our website’s Contact Us page

We are here to help and will respond as promptly as possible.

Policy Updates

This Exchange and Refund Policy may be updated periodically. We encourage you to review it occasionally to stay informed about any changes. Your continued use of our website and products indicates your acceptance of our current policies.

Thank you for choosing GRIFIK. We appreciate your understanding and support.